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Marshland St James Primary and Nursery School

"A Member of the Diocese of Ely Multi-Academy Trust"

Complaints

 

If you have a Concern or Complaint

We would like you to tell us about it. We welcome suggestions for improving our work in the school. Be assured that no matter what you want to tell us, our support and respect for you and your child in the school will not be affected in any way. Please tell us of your concern as soon as possible. It is difficult for us to investigate properly an incident or problem, which has happened some time ago.

What to do first

Most concerns and complaints can be sorted out quickly by speaking with your child's class teacher. Any teacher or the school secretary can help you find the right member of staff.

A copy of our Complaints Procedures can be found here